About Ihsaan AI

We're a Swansea-based automation agency helping UK SMEs reclaim 10–20 hours a week through reliable, AI-driven systems. We specialize in trades and property businesses—turning missed calls and slow replies into instant, professional responses that keep your pipeline full.

What We Do

We build automation systems that handle the repetitive work—lead follow-up, missed call recovery, booking confirmations, and CRM logging—so you can focus on delivering great service.

Lead Response Automation

Instant acknowledgement, qualification, and logging for every enquiry—email, form, or missed call.

Missed Call Recovery

Automated SMS follow-up that collects job details while you're busy, so no lead slips through.

CRM & Sheets Integration

Every conversation logged automatically with urgency flags, suggested replies, and follow-up reminders.

Who We Work With

We specialize in businesses where speed matters—trades and property professionals who can't afford to miss opportunities.

Tradespeople

Plumbers, Electricians, Builders

You're on-site when calls come in. Our systems capture job details, flag urgency, and keep your pipeline organized—all automatically.

Missed call SMS with job qualification
Emergency vs standard prioritization
Google Sheets logging with follow-up prompts

Estate & Lettings

Estate Agents & Property Teams

Viewing requests at 7pm? Weekend enquiries? We ensure instant response, qualification, and booking—24/7.

Automated enquiry acknowledgement
Viewing slot suggestions based on calendar
Lead categorization and CRM updates

More Automations We Build

Beyond lead recovery, we automate the admin that drains your time.

Onboarding

Customer Onboarding

Welcome emails, documents, kickoff calls, and tracking—fully automated.

Faster onboarding and better first impression
Consistent follow-up without chasing
Higher retention through structure

Marketing

Social Scheduling

Plan once. Post everywhere. Track what's published from one sheet.

Multi-platform scheduling
Consistent presence, less effort
Content pipeline visibility

We also build industry-specific systems for trades, property, professional services, recruitment, healthcare, retail and more.

How We Work

Clear process, quick delivery, and systems you can trust.

Discovery Call

15 minutes to understand your biggest time-wasters and goals.

Audit & Proposal

We map your process and provide a plan with ROI projections.

Build, Test, Handover

We build, test, document, train your team, and monitor go-live.

Why Choose Us

Local & accessible (Swansea, UK-wide)
No-nonsense, plain-English delivery
ROI-focused: saves more than it costs
Reliable systems built for 24/7 use
Transparent pricing

What You Get

A working automation built around your tools
Clear handover + documentation
Lead tracking (Sheets/CRM) for visibility
Safety fallbacks so leads don't disappear
Support + improvements available monthly

FAQ

Quick Answers Before You Book a Demo

Designed for trades & estate/lettings teams who want faster replies, cleaner follow-up, and more conversions.

Who is this a good fit for?

UK SMEs that rely on enquiries (calls, forms, emails) — especially tradespeople and estate/lettings teams. If missed calls or slow replies cost you jobs/viewings, this is ideal.

How quickly can we go live?

Most builds go live in 7–14 days. We map your workflow, build in Make, test edge cases, then launch with monitoring.

Will it work with our current tools?

Yes — we typically connect Google Sheets/Excel, email, calendars, CRMs, and SMS/email providers. We build around what you already use (no rip-and-replace).

What results should we expect?

Common wins: faster first response, fewer lost leads, and less admin. Trades often recover missed calls; estate agents book more viewings and keep the pipeline organised.

What happens during the demo?

A short call where we show a working example for your industry, confirm what to automate, and outline the exact steps + pricing. No pressure.

What if something breaks?

We include monitoring and fallbacks. If anything fails, you're notified and leads are still logged so nothing disappears.

Book a Demo → Usually 15 minutes • UK-wide

Book Your Discovery Call →